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A simple help-desk style documentation product for Plone.

Project description

========================
Products.PloneHelpCenter
========================

Overview
========

Plone Help Center is an application designed to aid the documentation of
Plone, and is used on plone.org to categorize and keep documentation up to
date. It should be usable for documenting other open source products
(such as Plone Product add-ons) or even for other documentation projects.

Usage
=====

Plone Help Center has inline documentation, just add a help center.

Requirements
------------

PloneHelpCenter requires:

* Plone 2.5 or later


Installation
============

See the `Installing an Add-on Product`_ tutorial for more detailed product installation instructions.

.. _Installing an Add-on Product: http://plone.org/documentation/tutorial/third-party-products/installing

Optional
--------

- AddRemoveWidget -- PLEASE NOTE: if AddRemoveWidget is installed
as a Zope product, you *must* also install it in Plone. If it is
present without being installed, errors will occur.


Installing with buildout
------------------------

If you are using `buildout`_ to manage your instance installing Ploneboard
is very simple. You can install it by adding it to the eggs line for your
instance::

[instance]
eggs = Products.PloneHelpCenter


If another egg package depends on Products.Ploneboard you do not need
to specify anything in the buildout configuration: buildout will detect this
automatically.

After updating the configuration you need to run the ''bin/buildout'', which
will take care of updating your system.

.. _buildout: http://pypi.python.org/pypi/zc.buildout

Installing without buildout
---------------------------

Move (or symlink) the ``PloneHelpCenter`` folder of this project
(``Products.PloneHelpCenter/Products/PloneHelpCenter``) into the ``Products`` directory of
the Zope instance it has to be installed for, and restart the server.

You may also download a traditional tarball that you unpack into Products
from http://plone.org/products/PloneHelpCenter .Credits
=======

Project Architecture, Development, Content Types, Archetypes, Workflow: Joel Burton

Development, User Interface, Project Architecture, Quality Assurance: Alexander Limi

Development, persistence and all-round brilliance: Martin "optilude" Aspeli

Development, Assistance: Christian "Tiran" Heimes

Original FAQ code: Tim Terlegard, Edward Muller - further enhancements by Jean-Paul Ladage and Ahmad Hadi from Zest Software

Fixing various stuff, documentation: The Sprinters: Christian Heimes, Dorneles Tremea, Daniel Nouri, Nate Aune

Added optional "see also" references to other Archetypes based types: Jens "jensens" Klein

i18n improvements: And general fixes in some templates and brazilian translations by Jean Ferri

Bugfixes and occasional Quality Assurance: Geir Baekholt

Topic, start-here, and 1.0 search options: The 2007 documentation
sprint participants, particularly aclark, joelburton, magnon and stevem.
Plone.Org view skin by vedawms.

Numerous 1.0 presentation fixes: Servilio Afre Puentes.

HISTORY
=======

History of changes to PHC (name of developer listed in brackets)::

PloneHelpCenter 1.5

Beta 7

- Add link to api.plone.org in list of additional resources. This
fixes http://dev.plone.org/plone/ticket/7898.
[vinsci]

Beta 6

- Restored getAudiencesVocab method to PHCFolder. It had been accidentally
deleted in a recen refactoring. Fixes #93.
[kteague]

- The latest Archetypes changed the defaults for text fields, creating the
possibility that content types other than plain text might be allowed
for some text-only fields. Fixed by specifying allowable and default
content types. Fixes #99.
[kteague]

Beta 5 and earlier

- Remove "statistics" tab from subfolders. I don't know if it
was ever meant to be there, but it's useless and doesn't work.
[stevem]

- Move presentation support from PHCFolder.py to browser view.
[stevem]

- Items without sections were not showing in phcfolder_view.
[stevem]

- Revise utils.discussionNotify() to use secureSend.
[stevem]

- Plone 3 doesn't allow discussion of content without dynamic layouts,
so migrate all the FTIs to dynamic view.
[stevem]

- Fixed issue #41, Content accessible when container is hidden.
[stevem]

- Consolidate ad-hoc topic css into stylesheet. (issue #78)
[stevem]

- Made it possible to use non-ASCII section titles (issues #80, #81, #83).
[stevem]

- Started building browser support; shifted much of the presentation
logic for the PHC views to browser views.
[stevem]

- Fixed broken install under 2.5.x.
[stevem]

- A bug in CMF 1.2's DiscussionTool prevents setting a default
allow_discussion via class attribute. (Archetypes used to work
around this by catching the exception. That was lost in Archetypes
1.5. Until fixed, commented out the code that sets allow_discussion.
[stevem]

- Add rudimentary test for comment mailing.
[stevem]

- Test and install cleanup targetting Plone 3.
[stevem]

PloneHelpCenter 1.0

- Hide several visual artifacts that aid navigation on printed
media.
[servilio]

- Using the stylesheet registry to include the custom styles,
instead of including them directly from the templates.
[servilio]

- Fix issue #64: Topic area listings should be restricted to the HelpCenter
[stevem].

- Make import of CMFCorePermissions compatible with later versions of CMF
[mj]

- PHC tracker cleanup [stevem]:
Fix issue #59: Images don't show in highest level nonpaginated view
for a PloneHelpCenter manual.
Fix for issues #44 and 52. Make view actions Plone 2.5 friendly.
Fix issue #55 by adding contributed spanish .po files
Fix issue #54: German Umlaute by updating .po files
Fix issue #54: German Umlaute by updating .po file
Fix issue #31: Token 'ATOM' required, 'Not' found in searches.
Fix issue #62: Duplicated listings on content-type folders
Fix issue #35, Contents fail to display if no section value assigned

- Rephrase all-content-in-one-page view's note for reference
manuals and tutorials to make it simple/shorter and avoid the
ambiguity-prone "page" term (simple users might think it refers
to print media, and might be surprised :O when it doesn't
actually fit in one page).
[Kathryn Hryb, servilio]

- Added full contents view option to TOC drop-down for section
views of reference manual and tutorial.
[servilio]

- Fixed some templates that weren't honouring the setting of
site_properties.allowAnonymousViewAbout
[servilio]

- Fixed document actions placement for some templates that have
them after the title.
[servilio]

- Make getRelatedItems return an empty list when no relatedItems
property is present.
[servilio]

- Added search template for searches by topic, audience, version.
[stevem]

- Added option to make PHC searches be global rather than local-only.
This will support including product-area documentation in searches
on plone.org.
[stevem]

- Added HelpCenter templates to support browsing by section (topic).
Added some support for using the section field for a
"topic : subtopic" taxonomy. Added portlets to support these
pages.
[stevem, templates by vedawms, joelburton, and limi]

- Added default sections at HelpCenter folder level. These may be
overridden in folders.
[stevem]

- Added 'Start Here' flag for key documentation
[aclark and stevem]

PloneHelpCenter 0.9

- i18n improvements and general fixes in some templates
[ferri]

- Added plone-pt-br.po and plonehelpcenter-pt-br.po
[ferri]

- Another template / i18n update.
[hannosch]

- Made it possible to have standalone objects outside the Help Center
(very useful for reference manuals, for example)
[limi]

- Major overhaul of all i18n files.
[hannosch]

- actually start using the ADD_HELP_AREA_PERMISSION as the
add permission for HelpCenter, instead of the generic
'Add Portal Content' permission
[rafrombrc]

- fixed lots of failing and erroring unit tests. got all
tests to pass w/ plones 2.0 and 2.1
[rafrombrc]

- Made Glossary's getItemsBySection() return sorted list.
[optilude]

- Made reference manual and todo navigation drop-downs select current page
[optilude]

- Removed Help Center workflow from TutorialPages for now. They should
probably just have a simple in-progress/finished marker workflow that
doesn't really affect permissions, but just whether they are listed
or not in the index/page navigation. Had to remove it because of permission
problems right now (if any pages are not published in a Tutorial, you get
permission denied on the entire Tutorial).
[limi]

PloneHelpCenter 0.2

- Added Help Center portlet, this will aggregate published entries
from all the available Help Centers, and display links to the published
help centers.
[limi]

- Added Glossary types, updated Help Center view
[limi]

- Added Link types
[Joel]

- Added ErrorReference types
[Joel]

- Added helpcenter_workflow & associate installation stuff.
[Joel]

- Cleaned up FAQFolder, HowtoFolder, TutorialFolder displays
[Joel]

- Folders now only list visible-to-users content
[Joel]

- Changed how versions are printed on pages: uses getVersions method
rather than macro. Also, only prints a versions: line if there is
anything in versions vocabulary--so, to create a help center that
doesn't really use versions, just leave the vocab for this blank.
It will still appear on Archetypes' forms, but won't show up
one view modes
[Joel]

- Cleaned up and refactored text/doc files.
[Joel]

- Made many small API changes throughout. Sorry, but now this
means that any existing Plone Help Centers will have to be migrated.
I doubt if there are enough out there to justify making a
migration script. The API should be fairly stable from now on,
but keep in mind this is still only a 0.2 release ;)
[Joel]

- added an optional ReferenceField (controlled in config.py) to cross-
reference from a PHC-type to another Archetype in the portal. This
shouldnt affect existing code. If you have ATReferenceBrowserWidget
installed its used instead of the dumb default ReferenceWidget.
[Jensens]

PloneHelpCenter 0.1

- Development version

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